I am a Globe subscriber eversince I had my first cellphone. I had no problems back then, until there comes tonight. I registered to their super unli call and text promo where I availed a no charge for call and text for 150 pesos (5 days).
However, when I started texting to same Globe user, I was surprised to that my Load was gone! WTF! Isn’t it UN LIMITED? I then called their hotline to ask for assistance. The first call ended and I don’t know why..i re-dialed but was cut again F*CK! Luckily the third one went successful.
The agent was nice i guess…but was able to resolved the problem for 30mins!
Good thing we never ended up talking for an hour! They are so slow on giving solutions and couldn’t even answer your concerns right away. I don’t know of it’s because of the agent, if she’s new or..whatever!
They promised to gave back to me the load that was used..but i don’t know when… *sigh
I hope Globe Telecom will fix this kind of thing and stand by what they promised.. UNLIMITED CALL and TEXT!!!


Recent Comments